Privacy policy

Privacy Policy

Last updated: October 22, 2025

At Fair Organics, we believe in treating others with honesty, care, and respect. Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or connect with us in any way.

Our website is powered by Shopify, which helps us provide a safe and smooth shopping experience. If anything in this Privacy Policy conflicts with our Terms of Service, this policy takes precedence when it comes to your personal information.

By using our website or making a purchase, you agree to the terms below.

1. Information We Collect

We collect information that helps us serve you better and fulfill your orders with care:

  • Device and usage data: IP address, browser type, and how you interact with our site
  • Communications: Messages you send us for support or questions
  • Order details: Items viewed, added to your cart, purchased, or returned
  • Account details: Username, password, preferences
  • Contact details: Name, address, email, phone number

  • Payment details: Payment method, transaction information (securely processed through Shopify)

We collect this information directly from you, automatically through cookies, and from trusted service providers who help us operate securely.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and process payments securely
  • Personalize your experience and recommend products you'll love
  • Communicate with you about orders or customer care
  • Protect your information through fraud prevention and security measures

  • Share inspiration and news through gentle updates and faith-filled encouragement (you can unsubscribe at any time)

3. Sharing Your Information

We only share your data when needed, and only with trusted partners who honor the same privacy principles we do.

We may share information with:

  • Shopify - to power our online store and payment systems 
  • Marketing partners - to offer relevant promotions (only with your consent where required) 
  • Legal authorities - when required to comply with the law or protect our rights

  • Service providers – shipping carriers, fulfillment partners, and analytics tools

We never sell your personal information.

4. Cookies

We use cookies to make your browsing experience smooth and personalized. You can disable cookies in your browser settings, but some parts of our site may not work properly without them.

5. Children’s Privacy

Our website is intended for adults and families, but we do not knowingly collect information from children under 16. If a child has provided personal information, please contact us so we can remove it promptly.

6. Security

We take your trust seriously. Sensitive data like payment information is encrypted and processed through Shopify’s secure systems. While no online platform is entirely immune to risk, we do our best to keep your information safe.

7. Data Retention

We retain your information only as long as necessary to:

  • Maintain accurate business records
  • Comply with legal obligations
  • Complete your orders

  • Provide customer support

8. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of your personal information 
  • Opt out of marketing communications 

  • Access, correct, or delete your data

To exercise your rights, please contact us at hello@fairorganictallow.com

9. International Transfers

Your information may be processed and stored outside of your home country, including in the United States, where our trusted partners (like Shopify) operate. We follow recognized data protection standards to ensure your information remains safe and lawful.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we’ll update the “Last updated” date above and post the new version here.

11. Contact Us

If you have questions about this policy, your information, or simply want to connect, we’d love to hear from you.

Fair Organics
2515 Ginkgo Pl
Grand Rapids, MI 49505
United States
Email: hello@fairorganictallow.com

“So in everything, do to others what you would have them do to you.” – Matthew 7:12