Cancellation policy
Fair Organics Purchase Options & Cancellation Policy
At Fair Organics, our goal is to serve you with transparency, care, and integrity. Some of our products may be offered as subscriptions, pre-orders, or try-before-you-buy options.
This policy explains how these special purchase types work and how you can make changes or cancellations.
1. Subscriptions
When you subscribe, you receive repeat deliveries based on the schedule you choose.
Your payment information is stored securely, and you’ll be billed for each renewal according to your plan—unless you’ve prepaid in advance.
Some subscriptions may renew automatically at the end of each cycle.
If you wish to cancel, please contact us at least 30 days before your next renewal date. Because of how our billing system operates, one additional billing cycle will process after cancellation, and your subscription will officially end after that cycle is complete.
You can manage your subscription anytime through the links provided in your order confirmation emails or by contacting us directly at hello@fairorganictallow.com
Please review our Return Policy for details on refunds or returns related to subscription orders.
2. Pre-Orders
When you place a pre-order, you’re reserving an upcoming or currently out-of-stock product. We may collect a partial deposit or no payment at checkout, then process the remaining payment when your order is ready to ship.You may cancel a partially paid pre-order anytime before fulfillment by contacting us.
Once a pre-order has been fulfilled and shipped, it cannot be canceled, though you may still request a return under our Return Policy.
3. Try Before You Buy
For products offered under our “try before you buy” option, your payment method will be authorized (but not charged) when the order is placed. You’ll have a set trial period to decide whether to keep your item. If the item is not returned by the end of that period, your payment method will automatically be charged for the full amount.
We’ll always notify you when your trial is ending so you can make your decision in peace.
4. Questions or Assistance
If you ever have questions about your order, renewal date, or need help managing your account, please reach out to us at hello@fairorganictallow.com
We’ll respond with care and do our best to serve you promptly.
“And let us not grow weary of doing good, for in due season we will reap, if we do not give up.” – Galatians 6:9